> ## Documentation Index > Fetch the complete documentation index at: https://www.quo.com/docs/llms.txt > Use this file to discover all available pages before exploring further. # Get a call by ID > Get a call by its unique identifier. ## OpenAPI ````yaml https://openphone-public-api-prod.s3.us-west-2.amazonaws.com/public/openphone-public-api-2026-03-30-prod.json get /calls/{callId} openapi: 3.1.0 info: title: Quo Public API version: 1.0.0 description: API for connecting with Quo. contact: name: Quo Support email: support@quo.com url: https://support.quo.com/ termsOfService: https://www.quo.com/terms servers: - description: Production server url: https://api.quo.com security: - apiKey: [] tags: - description: Operations related to the organization's A2P registration name: A2P Registration - description: Operations related to calls placed by an AI agent name: Agent Calls - description: Operations related to text conversations held by an AI agent name: Agent Conversations - description: Operations related to calls name: Calls - description: >- Operations related to call summaries, including AI-generated summaries and Sona voice assistant summaries name: Call Summaries - description: >- Operations related to call transcripts, including AI-generated transcripts and Sona voice assistant transcripts name: Call Transcripts - description: Operations related to contacts name: Contacts - description: Operations related to contact shares name: Contact Shares - description: Operations related to contact notes name: Contact Notes - description: Operations related to contact properties name: Contact Properties - description: Operations related to conversations name: Conversations - description: Operations related to workspace invitations name: Invites - description: Operations related to text messages name: Messages - description: Operations related to the organization name: Organization - description: Operations related to phone numbers name: Phone Numbers - description: Operations related to users name: Users - description: Operations related to webhooks name: Webhooks - description: >- Operations related to webhook events, including delivery history and test events name: Webhook Events paths: /calls/{callId}: get: tags: - Calls summary: Get a call by ID description: Get a call by its unique identifier. operationId: getCallById parameters: - in: path name: callId required: true schema: description: Unique identifier of the call. examples: - AC3700e624eca547eb9f749a06f2eb1 type: string pattern: ^AC(.*)$ example: AC3700e624eca547eb9f749a06f2eb1 - in: query name: include required: false schema: type: array items: type: string enum: - summary - voicemail description: >- Comma-separated list of optional payload sections to include. `summary` adds the call’s summary, `voicemail` the voicemail left on it. Omitted sections are left out of the response entirely, and `voicemail` is also left out for a call where none was left. examples: - summary - summary,voicemail maxItems: 2 uniqueItems: true example: summary - in: header name: Quo-Api-Version required: true schema: type: string enum: - '2026-03-30' description: 'API version header. Supported values: 2026-03-30' responses: '200': description: OK content: application/json: schema: type: object required: - data properties: data: type: object required: - id - phoneNumberId - actorId - direction - status - participants - answeredAt - answeredBy - initiatedBy - completedAt - createdAt - updatedAt - callRoute - duration - forwardedFrom - forwardedTo - aiHandled properties: id: description: The unique identifier of the call. examples: - AC123abc example: AC123abc type: string pattern: ^AC(.*)$ phoneNumberId: anyOf: - description: >- The unique identifier of the Quo number associated with the call. Null when the call is not attached to one. examples: - PN123abc example: PN123abc type: string pattern: ^PN(.*)$ - type: 'null' actorId: description: The Quo user or system actor associated with the call. examples: - US123abc example: US123abc anyOf: - type: string pattern: ^US(.*)$ - type: string pattern: ^SYU(.*)$ direction: type: string enum: - incoming - outgoing description: The direction of the call relative to the Quo number. examples: - incoming example: incoming status: type: string enum: - queued - initiated - ringing - in-progress - completed - busy - failed - no-answer - canceled - missed - answered - forwarded - abandoned description: The current status of the call. examples: - completed example: completed participants: type: array items: type: object required: - phoneNumber - actorId properties: phoneNumber: anyOf: - type: string description: >- A phone number in E.164 format, including the country code. examples: - '+15555555555' pattern: ^\+[1-9]\d{1,14}$ example: '+15555555555' - type: string pattern: >- ^([aA](nonymous|NONYMOUS))|([bB](locked|LOCKED))|([rR](estricted|ESTRICTED))$ - type: string description: >- Short code phone number (3-8 digits, no country code) pattern: ^[0-9]{3,8}$ description: >- How the participant reached the call: an E.164 phone number, `anonymous`/`blocked`/`restricted` when the caller withheld their number, or a short service number. examples: - '+15555555555' example: '+15555555555' actorId: anyOf: - description: >- The Quo user or system actor behind this number. Null for numbers outside the workspace. A system actor appears here when an AI agent took part in the call. examples: - US123abc example: US123abc anyOf: - type: string pattern: ^US(.*)$ - type: string pattern: ^SYU(.*)$ - type: 'null' additionalProperties: false description: >- Every party on the call, including the Quo number. Group calls return all known parties, so this is not limited to two entries. A phone number can appear more than once when several Quo users joined the call on it, distinguished by `actorId`. examples: - - phoneNumber: '+15555555555' actorId: US123abc - phoneNumber: '+15555555555' actorId: US456def - phoneNumber: '+15555555556' actorId: null example: - phoneNumber: '+15555555555' actorId: US123abc - phoneNumber: '+15555555555' actorId: US456def - phoneNumber: '+15555555556' actorId: null answeredAt: anyOf: - description: >- The timestamp when the call was answered, in ISO 8601 format. Null if the call was never answered. examples: - '2022-01-01T00:00:00Z' example: '2022-01-01T00:00:00Z' type: string format: date-time - type: 'null' answeredBy: anyOf: - description: >- The Quo user or system actor that answered the incoming call. Null for outgoing calls or unanswered incoming calls. examples: - USlHhXmRMz example: USlHhXmRMz anyOf: - type: string pattern: ^US(.*)$ - type: string pattern: ^SYU(.*)$ - type: 'null' initiatedBy: anyOf: - description: >- The Quo user or system actor that initiated the outgoing call. Null for incoming calls. examples: - USlHhXmRMz example: USlHhXmRMz anyOf: - type: string pattern: ^US(.*)$ - type: string pattern: ^SYU(.*)$ - type: 'null' completedAt: anyOf: - description: >- The timestamp when the call ended, in ISO 8601 format. Null if the call is ongoing or was not completed. examples: - '2022-01-01T00:00:00Z' example: '2022-01-01T00:00:00Z' type: string format: date-time - type: 'null' createdAt: description: >- The timestamp when the call record was created, in ISO 8601 format. examples: - '2022-01-01T00:00:00Z' example: '2022-01-01T00:00:00Z' type: string format: date-time updatedAt: anyOf: - description: >- The timestamp when the call record was last updated, in ISO 8601 format. Null if never updated. examples: - '2022-01-01T00:00:00Z' example: '2022-01-01T00:00:00Z' type: string format: date-time - type: 'null' callRoute: anyOf: - description: >- How the call reached the user's inbox: either by direct dial to their number or routed through a phone menu. Null for outbound calls. examples: - phone-number - phone-menu example: phone-number type: string - type: 'null' duration: type: integer description: The total duration of the call in seconds. examples: - 60 example: 60 forwardedFrom: anyOf: - description: >- Where the call was forwarded from: an E.164 phone number, a Quo user or phone number ID, a marker for a withheld caller (`anonymous`, `blocked`, `restricted`), or a short service number. Null if the call was not forwarded. examples: - US123abc example: US123abc anyOf: - type: string description: >- A phone number in E.164 format, including the country code. examples: - '+15555555555' pattern: ^\+[1-9]\d{1,14}$ example: '+15555555555' - type: string pattern: ^PN(.*)$ - type: string pattern: ^US(.*)$ - type: string pattern: >- ^([aA](nonymous|NONYMOUS))|([bB](locked|LOCKED))|([rR](estricted|ESTRICTED))$ - type: string description: >- A short service or emergency number, such as `911` or `611`. examples: - '911' pattern: ^\d{3,6}$ example: '911' - type: 'null' forwardedTo: anyOf: - description: >- Where the call was forwarded to: an E.164 phone number, a Quo user or phone number ID, a marker for a withheld caller (`anonymous`, `blocked`, `restricted`), or a short service number. Null if the call was not forwarded. examples: - US123abc example: US123abc anyOf: - type: string description: >- A phone number in E.164 format, including the country code. examples: - '+15555555555' pattern: ^\+[1-9]\d{1,14}$ example: '+15555555555' - type: string pattern: ^PN(.*)$ - type: string pattern: ^US(.*)$ - type: string pattern: >- ^([aA](nonymous|NONYMOUS))|([bB](locked|LOCKED))|([rR](estricted|ESTRICTED))$ - type: string description: >- A short service or emergency number, such as `911` or `611`. examples: - '911' pattern: ^\d{3,6}$ example: '911' - type: 'null' aiHandled: anyOf: - description: >- Type of AI that answered the call. Set to 'ai-agent' for AI responses, or null for human responses. examples: - ai-agent example: ai-agent type: string - type: 'null' summary: type: object required: - status - type - summary - nextSteps - jobs - title properties: status: type: string enum: - absent - in-progress - completed - failed description: >- Whether a summary exists for this call. `absent` means one will never be generated, `in-progress` that it is still being written, and `failed` that generation was attempted and did not succeed. Content is only present when this is `completed`. examples: - completed example: completed type: anyOf: - type: string enum: - human - agent description: >- Which kind of call produced the summary. `agent` calls were handled by AI agent and carry `jobs` and a `title`; `human` calls carry `nextSteps`. Null until a summary exists. examples: - human example: human - type: 'null' summary: anyOf: - type: array items: type: string examples: - You talked about the weather. example: You talked about the weather. description: >- The key points discussed during the call. Null when no summary has been generated. - type: 'null' nextSteps: anyOf: - type: array items: type: string examples: - Bring an umbrella. example: Bring an umbrella. description: >- Suggested follow-up items derived from the call. Only produced for `human` summaries; null otherwise. - type: 'null' jobs: anyOf: - description: >- Structured job results collected by AI Agent — Q&A pairs, task completions and similar. Only produced for `agent` summaries; null otherwise. type: array items: type: object required: - icon - name - result properties: icon: type: string name: type: string result: type: object required: - data properties: data: type: array items: type: object required: - name - value properties: name: type: string value: anyOf: - type: string - type: number - type: boolean - type: 'null' title: anyOf: - type: string description: >- A short title for the call. Only produced for `agent` summaries; null otherwise. examples: - Pricing enquiry example: Pricing enquiry - type: 'null' additionalProperties: false voicemail: type: object required: - id - status - duration - recordingUrl - transcript properties: id: description: The unique identifier of the voicemail. examples: - VMaaff8f317e0c4e61953b74a5eb42a370 example: VMaaff8f317e0c4e61953b74a5eb42a370 type: string pattern: ^VM(.*)$ status: type: string enum: - completed - in-progress description: >- Whether the voicemail has finished processing. `recordingUrl` and `transcript` are only present once this is `completed`. examples: - completed example: completed duration: anyOf: - type: integer description: >- The length of the voicemail in seconds. Known as soon as the recording is captured, so it is usually available before processing finishes. examples: - 60 example: 60 - type: 'null' recordingUrl: anyOf: - type: string description: >- The URL the voicemail audio can be downloaded from. Null until the voicemail is completed. examples: - >- https://examplestorage.com/a643d4d3e1484fcc8b721627284eda5e.mp3 format: uri example: >- https://examplestorage.com/a643d4d3e1484fcc8b721627284eda5e.mp3 - type: 'null' transcript: anyOf: - type: string description: >- The transcript of the voicemail. Null until the voicemail is completed, and null afterwards when transcription is turned off for the phone number that took the call. examples: - Hello, this is a voicemail from John Doe. example: Hello, this is a voicemail from John Doe. - type: 'null' additionalProperties: false additionalProperties: false '400': description: Bad Request content: application/json: schema: type: object required: - message - docs - title properties: message: type: string docs: type: string const: https://quo.com/docs title: type: string const: Bad Request trace: type: string errors: type: array items: type: object required: - path - message - schema properties: path: type: string message: type: string value: {} schema: type: object required: - type properties: type: type: string example: message: The input was invalid docs: https://quo.com/docs title: Bad Request errors: - path: /callId message: Expected string to match '^AC(.*)$' value: abc123 schema: type: TemplateLiteral pattern: ^AC(.*)$ '401': description: Unauthorized content: application/json: schema: type: object required: - message - docs - title properties: message: type: string docs: type: string const: https://quo.com/docs title: type: string const: Unauthorized trace: type: string errors: type: array items: type: object required: - path - message - schema properties: path: type: string message: type: string value: {} schema: type: object required: - type properties: type: type: string example: message: Unauthorized docs: https://quo.com/docs title: Unauthorized trace: '6897907457496870895' '403': description: Forbidden content: application/json: schema: type: object required: - message - docs - title properties: message: type: string docs: type: string const: https://quo.com/docs title: type: string const: Forbidden trace: type: string errors: type: array items: type: object required: - path - message - schema properties: path: type: string message: type: string value: {} schema: type: object required: - type properties: type: type: string example: message: User is forbidden to perform this action docs: https://quo.com/docs title: Forbidden trace: '6897907457496870895' '404': description: Not Found content: application/json: schema: type: object required: - message - docs - title properties: message: type: string docs: type: string const: https://quo.com/docs title: type: string const: Not Found trace: type: string errors: type: array items: type: object required: - path - message - schema properties: path: type: string message: type: string value: {} schema: type: object required: - type properties: type: type: string example: message: Call not found docs: https://quo.com/docs title: Not Found trace: '6897907457496870895' '500': description: Unknown Error content: application/json: schema: type: object required: - message - docs - title properties: message: type: string docs: type: string const: https://quo.com/docs title: type: string const: Unknown trace: type: string errors: type: array items: type: object required: - path - message - schema properties: path: type: string message: type: string value: {} schema: type: object required: - type properties: type: type: string example: message: We have encountered an unknown error docs: https://quo.com/docs title: Unknown trace: '6897907457496870895' security: - apiKey: [] components: securitySchemes: apiKey: in: header name: Authorization type: apiKey ````